1. Introduction

Juno Connect Ltd (‘Juno’, ‘we’, ‘our’, or ‘us’) provides a digital platform that helps dance schools organise and share information with parents and students through a secure online portal.

This Privacy Policy explains how Juno processes personal data where Juno acts as a data controller.

When dance schools use the Juno platform to upload or manage parent and student information, the dance school acts as the data controller and Juno processes that data on the school’s behalf as a data processor.

For questions about this policy or about Juno’s handling of personal data, please contact: hello@junodance.com

2. About Juno Connect Ltd

Juno Connect Ltd is a company registered in England and Wales (company number 16921185).

Juno Connect Ltd is registered with the UK Information Commissioner’s Office under registration number ZC101432.

Juno is responsible for personal data that relates to school administrator accounts, billing contacts, support communications, and operational use of the platform.

3. Personal Data Juno Collects as Controller

Juno may collect and process the following types of personal data in connection with providing the platform:

• School administrator account information (name, email address, optional phone number)

• Account authentication information

• Platform account preferences

• Billing contact information

• Subscription and payment status information linked to Stripe

• Communications with Juno support

• Platform usage data and security logs

4. How We Use Personal Data

Juno processes this information for the following purposes:

• Creating and managing administrator accounts

• Providing and maintaining the Juno platform

• Managing subscriptions and billing

• Providing onboarding and customer support

• Maintaining platform security and preventing misuse

• Improving and developing the platform

• Meeting legal or regulatory obligations

5. Lawful Bases

Our lawful bases for processing this data are:

• Contract – where processing is necessary to provide the Juno service to the school

• Legitimate interests – such as maintaining security and improving platform performance

• Legal obligation – where we are required to retain or disclose information under applicable law

6. Payments

Subscription payments are processed through Stripe. Juno does not store or process full payment card details.

Stripe processes payment information in accordance with its own privacy and security policies.

7. Service Providers

Juno uses trusted service providers to support operation of the platform. These may include infrastructure providers, database and authentication providers, analytics tools, and payment processors.

These providers process personal data only as necessary to provide services to Juno.

8. International Transfers

Some service providers used by Juno may process data outside the United Kingdom. Where this occurs, appropriate safeguards are used in accordance with applicable data protection laws.

9. Data Retention

Administrator account data is retained while the account remains active and for a limited period afterwards where necessary for legal, accounting, or security purposes.

Billing records may be retained for longer periods where required by law.

10. White‑Glove Onboarding and Support

Juno may provide onboarding or technical support to schools. Where requested, a school may grant a Juno team member temporary administrator access to assist with configuration or troubleshooting.

Such access is granted by the school and can be removed at any time. Juno staff will access school data only where necessary to provide the requested support.

11. Individual Rights

Individuals may have rights under data protection law including rights of access, rectification, erasure, restriction, objection, and data portability.

Where personal data is controlled by a dance school using Juno, requests relating to that data should normally be directed to the relevant school.

12. Complaints

If you have concerns about how your personal data has been handled you may contact us at hello@junodance.com.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

13. Changes to This Policy

We may update this policy from time to time. The latest version will always be available through our website.